services agreement
1. Schedule
- Magnetic Alliance is in the business of providing the Services to its Client(s).
- The Client wishes to obtain the Services from Magnetic Alliance.
- The parties agree that Magnetic Alliance will provide the Services to the Client in accordance with this Services Agreement.
- This Services Agreement (Agreement) comprises of:
- Client Schedule (this schedule)
- Special Terms
- General Terms
The Client acknowledges receipt of the Agreement and agrees to be bound by the terms of the Agreement. This agreement shall govern all services provided by Magnetic Alliance in connection with the Client.
GENERAL TERMS
3.1 Service
- Upon the acceptance and execution of this Agreement, Magnetic Alliance shall supply the Services to the Client and the Client agrees to be bound by these terms for the provision of the Services
- Magnetic Alliance reserves the right to vary this Agreement at any time upon 7 days’ notice. Any variation to these Terms will be communicated in writing to the Client and can be accepted in writing and added to this Agreement as an annexure.
- Despite paragraph 2, the Client continuing to engage Magnetic Alliance for the provision of the Services shall be deemed acceptance of the Agreement (including as varied).
- The Client acknowledges and agrees that any acceptance of any Work Order provided to Client by Magnetic Alliance is on the basis that the terms and conditions of this Agreement apply to the Work Order.
3.2 Co-operation and Information
The Client shall fully co-operate with Magnetic Alliance and provide such information as reasonably required by Magnetic Alliance in relation to the Services, the business affairs of the Client relating to the provision of the Services, or other information as may be reasonably required by Magnetic Alliance from time to time.
3.3 Fees
- The Fees payable by the Client shall be calculated in accordance with the Pricing agreed in the Work Order.
- GST (at the applicable rate) will apply in addition to all quoted Fees.
- The Client shall, further to the Fee, reimburse or pay up front as required to Magnetic Alliance for any disbursements such as travel costs and similar costs and disbursements relating to the Services.
- Magnetic Alliance shall render its invoices for its Fee as per agreed date with the Client and such rendered invoices shall be payable within the terms specified in the invoice.
- Magnetic reserves the right to require all or part of its Fee to be paid in advance and shall not be obliged to commence or continue providing its Services until such request is complied with by the Client.
- Where any Fee remains unpaid, Magnetic reserves the right to suspend temporarily or permanently at its discretion) the provision of any Service to the Client.
- Where a party is obligated to pay monies pursuant to this Agreement and fails to do so within seven (7) days of the date payment was due (irrespective of whether demand for payment has been made) then such party hereby agrees to pay interest on such unpaid monies from the due date until payment in full is made.Such interest shall be payable at a rate of two per centum (2%) in addition to the rate of interest charged by the National Australia Bank (or its successor in title) for commercial overdrafts of $50,000.
3.4 Intellectual Property
- Intellectual Property Rights’ includes all rights conferred under statute, common law and equity in and in relation to:
- Computer program material (including computer software, tables, charts, flow chats, algorithms, diagrams, technique, data, structures, logical ideas, concepts and process);
- Trade secrets, know-how, confidential information;
- Copyright in any work including literary works and art works; and
- Trademarks, whether or not capable of statutory protection.
- Magnetic Alliance owns or has the licence to use the Intellectual Property contained within all documentation, material and other information provided to the Client (the “Materials”).
- The Parties acknowledge the technical expertise, processes, analyses, including computer software programs, or other intellectual property originated by, conceived, made or reduced to practice by a Party prior to or under this Agreement, is the sole property of that Party.
- The Client acknowledges that nothing in this Agreement purports to transfer, licence or assign any of Magnetic Alliance’s Intellectual Property Rights, to the Client.
- The Parties agree that all Intellectual Property Rights as stated above which are produced or created by Magnetic Alliance during the course of providing the Services to the Client is owned or vests with Magnetic Alliance.
- Subject to paragraph 4 above, Magnetic Alliance grants to the Client a non-exclusive, perpetual, irrevocable, non-transferable, royalty free licence, worldwide to use the Intellectual Property Rights of Magnetic Alliance and prepare derivative works based on the Materials for the Client’s internal use, where necessary and strictly only for the implementation of, use in, and/or purpose of the provision of the Services, but for no other use or purpose whatsoever.
- The Parties will cooperate with each other and execute such other documents as may be appropriate to achieve the objectives of this section 3.5.
- Client acknowledges that Magnetic Alliance may develop for itself, or for others, problem solving approaches, frameworks or other tools or information similar to the Materials and processes developed in performing the Project and any additional Services, and nothing contained herein precludes Magnetic Alliance from developing or disclosing such materials and information provided that the same do not contain or reflect Confidential Information.
3.5 Confidentiality
Unless otherwise agreed in writing, Magnetic Alliance and the Client respectively shall keep confidential all information and materials of the other party which are designated by such other party in writing or orally as being confidential.
- ‘Confidential Information’ includes all confidential or proprietary information (whether in writing or otherwise) owned or licensed by a Party (the Disclosing Party) given to or gained by the other Party in confidence at any time (the Receiving Party), whether before, during or after the term of the Agreement, including, but not limited to, the following:
- Party’s technical data, specifications, drawings, records, reports, computer software programs, trade secrets and Intellectual Property Rights;
- information relating to the business affairs (past, present or future), accounts work, marketing plans, sales plans, prospects, price information, supplier lists, research, management, financing, products, inventions, designs or processes and other commercially valuable information;
- the termination, and the circumstances relating to the termination, of this Agreement;
- other information which the Disclosing Party tells the Receiving Party is confidential or which, if disclosed, the Receiving Party knows or ought reasonably to know would be detrimental to the Disclosing Party; and
- all other information which is imparted to the Receiving Party in circumstances where the Receiving Party knows or ought reasonably to know that the information is confidential to Disclosing Party, or any other persons with whom the Disclosing Party is concerned (excluding information that is public knowledge other than as a consequence of a breach of the Receiving Party’s obligations under this Agreement or breach by some other person of a duty of confidence to the Disclosing Party).
- Party acknowledges that all Confidential Information and Intellectual Property Rights received by it is the exclusive property of the Disclosing Party, and undertakes to the Disclosing Party that it will:
- hold, treat and maintain the Confidential Information of the Disclosing Party in full confidence, acknowledging it to be valuable property of the Disclosing Party;
- take all steps as may be necessary to safeguard the confidentiality of the Confidential Information of the Disclosing Party including maintaining electronic security;
- not directly or indirectly disclose the Confidential Information of the Disclosing Party to any third party (including but not limited to the Receiving Party’s directors, officers, employees, agents, consultants and contractors) without the prior written consent of the Disclosing Party; and
- use all reasonable efforts to limit the number of its directors, officers, employees, agents, consultants and contractors who have access to the Confidential Information of the Disclosing Party.
- The Receiving Party must comply with the obligations under this section 3.5 at all times during and after the operation of this Agreement. The Disclosing Party may enforce the obligations under this section 3.5 at any time.
- The Receiving Party must not disclose Confidential Information to any person, except:
- as required by law;
- with the Disclosing Party’s prior written consent; or
- to the Disclosing Party’s agents, employees or advisers as a necessary part of the proper performance of the Services.
- The Receiving Party must not use Confidential Information:
- For his/her own benefit; or
- For the benefit of any other person except the Disclosing Party to whom that Confidential Information relates
- Upon request by the Disclosing Party, the Receiving Party must either deliver to the Disclosing Party all Confidential Information that is capable of physical delivery at the end of the period of the operation of this Agreement and at any time at the request of the Disclosing Party, or destroy or erase Confidential Information and certify in writing that the Confidential Information has been destroyed.
- The Receiving Party’s obligations under this section are without prejudice to every other duty that the Disclosing Party has to keep secret all information given to him/her and gained in confidence in the provision and acceptance of the Services.
- The obligations of confidentiality will survive the expiration or termination of this Agreement
3.6 Term
- The Services will commence on the Commencement Date and will continue indefinitely until such time this Agreement is terminated.
- Either party may terminate this Agreement by giving one clear calendar month’s prior written notice to the other party.
- Magnetic Alliance may terminate this Agreement immediately and without notice where the Client:
- being an individual, becomes bankrupt; or
- being an incorporated body, is placed under external administration or control; or
- being an incorporated body, becomes insolvent or is otherwise unable to pay its debts as and when they become due.
- Provisions of this document that are capable of having effect will survive its termination.
- The expiry of termination of this Agreement will not affect or limit any accrued rights of the parties.
3.7 Indemnity
- The Client to the fullest extent permitted by law indemnifies Magnetic Alliance for any loss, damage, claims or liabilities (howsoever described and howsoever arising) directly or indirectly related to the behaviour or performance of the Client.
- The Client hereby agrees to indemnify and hold harmless (i) Magnetic Alliance, (ii) any entity directly or indirectly controlling, controlled by, or under common control with, Magnetic Alliance, or any other affiliates of Magnetic Alliance or such entities (collectively “Magnetic Alliance Affiliates”), and (iii) the respective directors, officers, stockholders, agents and employees of Magnetic Alliance and such entities (collectively, “Indemnified Persons”), from and against all claims, liabilities, losses, damages, and expenses as incurred (including reasonable legal fees and disbursements of counsel and the costs of Magnetic Alliance professional time), joint or several (including actions or proceedings in respect thereof) (collectively “Losses”), relating to or arising out of: (i) the Services (including without limitation the provision of consulting and commercial services), or (ii) any transaction or matter which is related to the subject matter of the Services.
- The Client to the fullest extent permitted by law indemnifies Magnetic Alliance for any claims of whatever description and howsoever arising made by a third party against the Client and/or Magnetic Alliance.
- The Client to the fullest extent permitted by law indemnifies Magnetic Alliance for any breaches of any laws applicable in any jurisdiction in which the Services may be rendered.
- If the Client is in default of this Agreement then the Client shall upon demand by Magnetic Alliance pay all reasonable costs of Magnetic Alliance (as between solicitor and own client and on a full indemnity basis) and expenses incurred in relation to remedying such default.
- The Client acknowledges and agrees that its obligations hereunder shall be in addition to any rights that any Indemnified Person may have at law or otherwise.
3.8 Exclusion For Liability Or Loss
- The Client agrees that, to the fullest extent permitted by the law, Magnetic Alliance will not be liable to the Client for or in connection with any loss of profit or other economic loss, direct, indirect or consequential loss, special general or other damages, or for damage to persons or property or for death or injury howsoever caused by Magnetic Alliance (including but not limited to any breach of warranty or contract or any common law duty such as negligence).
- The Services are to be provided for the benefit of the Client only and for no other person or purpose. The Services are provided confidentially to the Client for the specific purpose to which the Services refer.
- Any liability whatsoever (including negligence) that Magnetic Alliance has in connection with the Services shall be deemed to have been discharged at the expiration of 2 years from the completion of the Services and the Client is thereafter prohibited from commencing any action or making any claims against Magnetic Alliance in connection with the Services, unless the legal proceedings are issued and served upon Magnetic Alliance within that period.
- The liability of Magnetic for breach of any term, condition or warranty implied by any law shall be limited, at the option of Magnetic, and to the extent permitted by law, to the replacement of the Services or a refund of any monies paid by the Client for the Services.
3.9 Insurance
The Client shall maintain with a reputable insurance company all necessary insurance policies relating to the Services and where applicable name Magnetic Alliance as an interested party in relation to such insurance.
3.10 Dispute Resolution
- Each party acknowledges and agrees that it is in each party’s interest to minimize the likelihood of disputes.
- Any claim which shall at any time hereafter arise between the parties shall be initially referred on notice by one party (Disputant) to the other party affected by such claim (Other Party).
- The Disputant must give notice to the Other Party that the provisions of this cause are to apply to any claim.
- The notice referred to in paragraph 2 above shall include a summary of the issues in dispute and notification of a time within a period of fourteen (14) days beginning four (4) days after the service of the notice, and a place in Adelaide at which the representatives of the parties are to meet to try to resolve the claim.
- The representatives of the parties shall meet at the time and place specified in the notice to try to resolve the claim in good faith and shall, if necessary, continue to negotiate in good faith for two (2) consecutive business days unless they otherwise agree to reconvene.
- The applicable rules to be applied will be those specified by the Institute or Arbitrators and Mediators Australia (available at www. Iama.org.au).
- This clause shall not prevent any party from seeking urgent injunctive relief where necessary.
3.11 Warranty By The Client
- The Client warrants that all information supplied to Magnetic Alliance is accurate.
- The Client further warrants that they shall:
- Provide Magnetic Alliance with all relevant information and documents relating to the Client’s requirements;
- Obtain any necessary permit, license or other requisite approval from a third party;
- Advise Magnetic Alliance in writing of any material fact which may affect the provision of the Services; and
- Cooperate fully and act in good faith with Magnetic Alliance regarding the Services.
3.12 Security
To secure the payment of Magnetic Alliance’s Fees, the Client agrees to provide (or procure, as the case may be) the security set out in the Work Order.
3.13 Miscellaneous
- (Events beyond the control of Magnetic Alliance)
- Magnetic Alliance is not liable for not performing an obligation in whole or in part, or for not performing it on time, because of an event beyond its reasonable control.
- The Client acknowledges that Magnetic Alliance in delivering the Services shall make certain suggestions and recommendations for the Client to consider. Those suggestions and recommendations are in no way a warranty as to the effectiveness of the same. The Client makes its own assessment as to the suitability of such recommendations and suggestions and implements the same (if not all) at its own risk in all things.
- (Time is of the essence) Time is of the essence in relation to the Client’s obligation to make payment pursuant to this Agreement. Any failure to strictly comply (with or without written notice from Magnetic Alliance) shall entitle Magnetic Alliance to cancel or suspend any Services.
- (Governing law) This Agreement will be governed and construed in all respects according to the laws of the State of South Australia and the Commonwealth of Australia. The parties agree to submit to the nonexclusive jurisdiction of the Courts of the same and federal courts situated within the said State. Any action shall be commenced in the registries of those courts in Adelaide.
- (No authority) Each party hereto shall have no authority to act for or to assume any obligation or liability on behalf of the other party other than in accordance with the authority as expressly conferred by this Agreement.
- (No waiver) No waiver of any prejudice agreement or of any of the terms hereof shall be effective unless such waiver is in writing and signed by the party hereto against whom such waiver is claimed. No waiver of any breach shall be deemed to be a waiver of any other subsequent breach.
- (Variation) Any variation to this Agreement will be in writing and signed by the parties.
- (No assignment) The Client shall not assign, transfer, novate or otherwise deal with its rights pursuant to this Agreement without the prior written consent of Magnetic Alliance.
- (Severability) If any provision or part of a provision of this Agreement is held or found to be void, invalid or otherwise unenforceable (whether in respect of a particular party or generally), it will be deemed to be severed to the extent that it is void or to the extent of violability, invalidity or unenforceability, but the remainder of that provision will remain in full force and effect.
3.14 Definitions
In this Agreement:
- Agreement means the contract between Magnetic Alliance and the Client for the supply of Services which includes the Work Order, the Special Terms and these General Terms.
- Client means the entity referred to in the Schedule as the Client.
- Commencement Date means the Commencement Date referred to in the Work Order.
- Fee means the fee(s) and expenses set out in the Clause titled “Fees” (as may be varied from time to time in accordance with this Agreement).
- Magnetic Alliance means Magnetic Alliance Pty Ltd ABN 36 154 033 502 trading as Magnetic Alliance.
- Pricing means the Pricing set out in the Work Order.
- Services means the services to be provided by Magnetic Alliance to the Client set out in the Work Order.
- General Terms means the general terms of this Agreement that apply to all agreements between the Parties entered into in accordance with this Agreement, as are contained in Section 3 of the Agreement.
- Intellectual Property Rights has the meaning prescribed to it in section 3.4 of this Agreement.
- Special Terms means the special terms applicable to the Agreement relating to Offshore Staffing (section 4) , Recruitment (section 5) and/or Consulting and Commercial Services (section 6), as indicated in the Work Order.
- Work Order means the work to be performed which sets out Services required, pricing, payment terms, security required and other matters relevant to the provision of the services under this Agreement. The Work Order may be attached to the Service Agreement, but will generally be communicated via email.
3.15 Interpretation
In this Agreement, unless something else is clearly intended:
- headings have been inserted for guidance only and do not affect interpretation;
- reference to a gender includes all genders as is appropriate in the context;
- singular includes plural and vice versa;
- reference to a person includes a person’s executors, administrators, successors and permitted assigns;
- reference to a person, corporation, trust, partnership, unincorporated body or other entity includes any of them;
- where a party is more than one person each person is bound individually and jointly;
- no rule resolving a doubt as to interpretation against the party preparing this document will apply;
- reference to a statute includes its amendments and replacements and any regulations under it;
- unless stated otherwise, one word or provision does not limit the effect of another;
- where a word or phrase is given a particular meaning other parts of speech and grammatical forms of that word or phrase have corresponding meanings;
- specific provisions of this Agreement will not limit the interpretation of general provisions; and
- a reference to this Agreement or a document forming part of this Agreement includes any variation, replacement, extension or renewal of this Agreement or the relevant document, as applicable.
4. SPECIAL TERMS - OFFSHORE STAFFING
4.1 Additional Definitions
- Offshore Staffing Services or OSS means the recruitment services provided by Magnetic Alliance to the Client for staff based offshore. This involves the screening, shortlisting and interviewing of potential staff and/or Service Providers, the set-up and facilitation of arranging the Service Providers to work for the Client.
- Role(s) means the agreed positions as provided by the Client to Magnetic Alliance in writing including, but not limited to letters, memos, fax, email and SMS for which the Client wishes Magnetic Alliance to provide Service Providers.
- Role Briefing means the specification of the clients role requirements which are communicated to Magnetic Alliance verbally or in writing
- Service Provider(s) means the personnel nominated by Magnetic Alliance for the Client to undertake tasks required by the Client and/or such other persons or entities undertaking the same or similar roles for the Client where Magnetic Alliance was entitled to provided Services in relation to such persons or entities pursuant to this Agreement.
- Candidate(s) means the personnel nominated by Magnetic Alliance for the Client.
- Service Commencement means the point at which Magnetic Alliance begins to perform the process of working on the Offshore Staffing Service which generally begins upon the Role Briefing or client instruction to search for Candidates
4.2 Additional Services & Obligations
- Requesting the resume or CV of a Staff or Service Provider, interview or acting on information pertaining to a Service Providers introduced by Magnetic Alliance resulting in an engagement will be deemed acceptance of this Agreement.
- The Client bears total responsibility for selecting the final Service Providers and Magnetic Alliance will not take any responsibility for misstatements, errors, omissions or incorrect interpretations from Service Providers screenings and interviews.
- The Client bears total responsibility for the work performed by Service Providers. Magnetic Alliance will not take any responsibility or liability for work performed under the Client’s direction & instruction.
- Magnetic Alliance will perform Offshore Staffing Services and will only be responsible for carrying out the processes required to complete these duties.
- Magnetic Alliance will not be held responsible for outcomes/outputs, performance or the behaviours of the Service Provider.
- Magnetic Alliance may facilitate internally and with our local personnel and third party providers to:
- At the request of the Client from time to time monitor whether the Service Provider is working online or not;
- At the request of the Client from time to time monitor that the Service Provider starts and finishes work on time;
- At the request of the Client from time to time contact the Service Provider who is late for work and notify the Client accordingly;
- At the request of the Client from time to time monitor the Service Providers online activities and perform random audits in relation to the Service Provider and the Services; and
- Liaise with appropriate parties to ensure the management of payroll and timesheets are conducted appropriately.
- The Client shall establish reasonable and agreed key performance indicators for the Service Providers and objective measurements for determining the Service Provider’s performance which shall be conveyed to the Service Provider and Magnetic Alliance. Magnetic Alliance shall not be responsible for any non-compliance by the Service Provider.
4.3 Additional Services & Obligations
This Agreement does not create an employment relationship between Magnetic Alliance and the Client, nor between Magnetic Alliance and the Service Provider. The Client is solely responsible and liable for the proper classification of the Service Provider as an independent contractor. This Agreement does not create a partnership or agency relationship between the Client, Magnetic Alliance and the Service Provider.
4.4 Direct Applications & Negotiations
- Any Candidate applying directly to the Client for a role within these General Terms is required to be submitted to Magnetic Alliance for review, screening and interviewing. Successful offers provided to Candidates applying directly will be treated as a normal course of the recruitment process with full fees applicable. If a Client decides to make an offer to any direct applicants outside the recruitment process, the Client is deemed to accept the terms and conditions outlined in this agreement and full fees are payable.
- Any Service Providers applying directly to the Client for a role under this Contract is required to be submitted to Magnetic Alliance for review, screening and interviewing. Successful offers provided to Service Providers applying directly will be treated as a normal course of the recruitment process with full fees applicable on an ongoing basis until terminated. If a Client decides to contract directly with any applicants outside the Offshore Staffing Service upon the Service Commencement, the Client is deemed to accept the terms and conditions outlined in this document and full fees are payable to Magnetic Alliance.
- If the Client wishes to deal directly with the Service Provider without the continued Offshore Staffing services provided by Magnetic Alliance, they can contract directly with the Service Provider or via third parties upon Magnetic Alliances permission and the payment of an agreed placement fee of 50% of the Service Providers hourly rate multiplied by 170 hours per month for the period of 12 months, to be settled prior to the termination of the Service Providers contract with Magnetic Alliance for each Service Provider engaged by or on behalf of the Client to Magnetic Alliance.
- Upon termination of the Service Providers contract for whatever reason, the Client and any other associated entities or related body corporate cannot make an offer to engage the Service Provider whether as an employee or independent contractor for the period of 12 months from the termination date of the Services from Magnetic Alliance unless a placement fee is settled.
- If the Client breaches any of Special Terms in 4.4, they must pay Magnetic Alliance an agreed release fee of 100% of the Service Providers hourly rate multiplied by 170 hours per month for the period of 12 months of the actual or anticipated monthly fee payable by the Client to Magnetic Alliance for the Service Provider (or such other lesser amount as reasonably determined by Magnetic Alliance).
- The Client and any other associated entities or related body corporate of the Client shall not contract directly with any Magnetic Alliance’s suppliers or third party contractors relating to the Services, Roles, Service Providers or similar for a period of 12 calendar months commencing on the date that the last Service Provider pursuant to this Agreement has ceased carrying out any duties or services for the Client.
- If the Client breaches Special Term above, an amount of $1,000 AUD per calendar month (to a maximum of 12 months) shall apply for each service provider (or similar) engaged by the Client or any other associated entity or related body corporate of the Client.
- (or such other lesser amount as reasonably determined by Magnetic Alliance.)
- The Client agrees that the fees payable pursuant to this Special Term 5 for any breach by the Client are fair and reasonable and reflect a genuine pre-estimate of loss suffered by Magnetic Alliance.
- The parties agree that if any Court of competent jurisdiction determines that reference to a 12 month time period (in relation to any restraint or fee payable pursuant to this Special Term 5) is excessive then in substitution of such time period the following time periods shall severally apply as determined appropriate by such Court, namely 11 months, 10 months, 9 months, 8 months, 7 months, 6 months, 5 months, 4 months and 3 months.
- For the avoidance of doubt, any exchange of information regarding remuneration, rates or commissions and the sharing this information amongst Service Providers and Client is strictly prohibited under this agreement.
4.5 Direct Applications & Negotiations
- The following cancellation fees shall apply:
- before the Service Provider is advised of any offer of engagement, no Fees are payable;
- after the Service Provider is advised of an offer of engagement the Client shall forfeit the fee paid in advance to secure the Service Provider.
- Upon the termination of the Services due to the Service Provider terminating the Client will be billed for the hours worked by the Service Provider (plus any required notice period).
- Upon the termination of the Services due to the Client terminating the Service or Service Provider, the Client is required to provide four weeks’ notice and will be billed for a minimum of 8 hours per day per Service Provider for the four week period, plus any additional time the Service Provider is requested to provide.
- Service Providers are paid in the local currency where the Service Provider operates. A guide of the exchange rates used is outlined in the Pricing and may vary from time to time. If the exchange rate falls below the rate specified in the Pricing, Magnetic Alliance reserves the right to pass on the difference between the Service Providers normal rate and the difference increase in Australian dollar requirement. If the exchange rate increases above the contracted rate, the Client is free to change the contracted rate to the most up to date rate.
- The Client is responsible for supplying any telephone accounts as well as software or hardware required and is responsible for any telephone charges incurred by the Service Provider.
- Internet is supplied under this agreement by the Service Provider.
- If requested by the Client, an office or workstation can be sourced for the Service Provider to work from at cost plus 25% margin
4.6 Special Payment Terms
- All Services and Service Provider’s Fees attract an upfront payment of 1 month in advance (based on Magnetic Alliance’s reasonable estimate of anticipated fees and charges in advance).
- All payments by the Client to Magnetic Alliance pursuant to paragraph a and generally, shall be paid one month in advance.
4.7 Intellectual Property
The Client will exclusively own and be entitled to the benefit of all intellectual property developed by the Service Provider under this agreement. The Client shall at its expense make its own legal arrangements with the Service Provider on this matter.
5. SPECIAL TERMS - RECRUITMENT
5.1 Additional Definitions
- Candidate means the personnel nominated by Magnetic Alliance for the Client.
- Replacement Guarantee is a service that is provided to replace staff who’s contract is terminated for free or at a discount to full fee prices.
- Roles means the agreed positions as provided by the Client to Magnetic Alliance in writing including, but not limited to letters, memos, fax, email and SMS for which the Client wishes Magnetic Alliance to provide Candidates.
- Total Remuneration Package or TRP means and includes the full time equivalent base salary, superannuation, bonuses, commissions, fringe benefits and allowances of a Candidate. A vehicle provided to the Candidate as part of the TRP will be valued according to the Pricing and will be included in the TRP of the Candidate.
- Placement means a candidate who has been introduced by Magnetic Alliance performs work for the Client or any related party or body corporate.
- Service Providers means the personnel nominated by Magnetic Alliance for the Client to undertake tasks required by the Client and/or such other persons or entities undertaking the same or similar roles for the Client where Magnetic Alliance was entitled to provided Services in relation to such persons or entities pursuant to this Agreement.
5.2 Deemed Acceptance Of Agreement & Direct Applications by Candidates
- Requesting the resume or CV of a Candidate, interview or acting on information pertaining to a Candidate introduced by Magnetic Alliance resulting in a placement will be deemed acceptance by the Client of this Agreement.
- Any Candidate applying directly to the Client for a role pursuant to this Agreement is required to be submitted to Magnetic Alliance for review, screening and interviewing. Successful offers provided to Candidates applying directly will be treated as a normal course of the recruitment process with full fees applicable. If a Client decides to make an offer to any direct applicants outside the recruitment process, the Client is deemed to accept the terms and conditions outlined in this agreement and full fees are payable.
5.3 Replacement Guarantee
Where a Candidate provided by Magnetic Alliance resigns or is terminated for poor performance, they are covered by the Replacement Guarantee.
- Staff who exit within the first 3 months are replaced FREE;
- Staff who exit between 3 and 6 months are replaced at 30% of Fee;
- Staff who exit between 6 and 12 months are replaced at 60% of Fee;
5.4 Payments & Fees
- Permanent Placement attracts a fee based on a percentage of the Candidate’s TRP, as set out in the Work Order provided to the Client.
- Standard pricing is applied to the TRP at the commencement of the engagement where the Client nominates payments based on standard payment terms of business.
- Pre-paid pricing is applied to the TRP at the commencement of the engagement where the Client nominates to “pre-pay” in advance for the total invoice in full 7 days from signing this Agreement.
- Commission based Candidates remunerated predominantly on a performance basis (a commission or fee with little to no base salary) will be invoiced on a fixed rate quoted in the Work Order.
- On cancellation of the assignment:
- after any online advertising or notification of Services, 50% of the full Fee will be invoiced; and
- upon the 2nd interview with any Candidate, 80% of the full Fee will be invoiced.
6. SPECIAL TERMS - CONSULTING & COMMERCIAL SERVICES
6.1 Additional Definitions
- Consulting means business Opinions or Advice provided to the Client by Magnetic Alliance where the Client pays a Service Fee to receive such Opinions or Advice.
- Opinion means a point of view that Magnetic Alliance holds based on past experiences with other projects, clients or events and are general by nature
- Advice means a specific course of action that Magnetic Alliance suggests a Client to perform, based on the Clients circumstances
- Commercial Services means services provided to the Client by Magnetic Alliance including financial or commercial advice, financial structuring or restructuring advice or implementation, systems structuring or restructuring advice or implementation, preparation of reports or financial and commercial analytics
6.2 Additional Services & Obligations
- Magnetic Alliance provides business advice which may be accompanied by items including but not limited to reports, spreadsheets, calculations, proposals, financial projections, estimates, letters, copy, or tools developed for the client. This business advice is provided ‘as-is’ and Magnetic Alliance makes no warranties or representations as to its correctness, accuracy or appropriateness to the Client and the Client’s use. As such the Client should make its own enquiries into the accuracy and usefulness of the advice, no reliance should be placed on the advice provided by Magnetic Alliance and the Client hereby agree to release and hold harmless Magnetic Alliance from any losses, damages or costs caused to the Client from the Client’s use of the business advice.
- The Client bears total responsibility for decision making and Magnetic Alliance will not take any responsibility for misstatements, errors, omissions, inaccurate data or incorrect interpretations by the Clients from its Consulting and Commercial Services.
- From time to time, Magnetic Alliance may find inaccuracies in Clients internal data and find it necessary to restructure data capture, calculation, analysis and or reporting to provide more meaningful business advice. Client shall be responsible for error checking information provided by Magnetic Alliance and informing Magnetic Alliance of any inaccuracies to update data capture, calculation, analysis or reporting.
- Magnetic Alliance may provide Services which have financial elements in nature. Magnetic Alliance are not registered accountants and will not undertake or be responsible for any financial or accounting related compliance work such as BAS lodgements, tax returns, or handle any Australian Taxation Office or ASIC requirements. Any work Magnetic Alliance undertakes is to help support management decision making and are for performance and analytics purposes only.
6.3 Fees On Cancellation
- Upon cancellation of any Consulting or Commercial Service, the total contract price and all outstanding Fees must be paid within 7 days
- Any deposit where Magnetic Alliance has made internal progress towards or performed any work in preparation for the delivery of the Service shall not be refundable
- Any guarantees, such as money back guarantees will be assessed on a case by case basis and remain solely at the discretion of Magnetic Alliance.
6.4 Special Payment Terms
- All Services and Service Provider’s Fees attract an upfront payment for each stage of the project (based on Magnetic Alliance’s reasonable estimate of anticipated fees and charges in advance).
- For larger scale Services where monthly terms are negotiated as opposed to staged payments, the Client is obligated to complete re-payments until the total contract price is paid as well as any outstanding reimbursements.
Approved refunds will be processed within 90 days after Magnetic Alliance has concluded its approval process and any associated actions required to recover costs, close off accounts, disable logins, remove access, recover materials or any other action deemed necessary to finalise matters.
6.5 Confidentiality
It is the practice of Magnetic Alliance to serve multiple clients within industries, including those with opposing economic interests, as well as counter-parties in potential and actual merger, acquisition and alliance transactions. Magnetic Alliance is committed to maintaining the confidentiality of each client’s information (as described set out in Section 3.5 in the General Terms) in all such situations. Accordingly, the Client acknowledges the possibility and agrees that Magnetic Alliance may have served, may currently be serving or may in the future serve other companies, including parties with whom the Client:
- competes;
- has a commercial relationship or potential commercial relationship (e.g., suppliers, distributors);
- enters into competitive bidding situations; and
- enters into or considers entering into merger, acquisition, divestiture, alliance or joint venture transactions.
The Client further acknowledges that Magnetic Alliance may develop for itself, or for others, problem solving approaches, frameworks or other tools or information similar to the Materials (as defined in section 3.4 below) and processes developed in performing the Services, and nothing contained herein precludes Magnetic Alliance from developing or disclosing such materials and information provided that the same do not contain or reflect Confidential Information of the Client.
If the Client breaches any terms set out in this service agreement or any additional terms in relation to a particular product or service in correspondence, Magnetic Alliance reserves the right to withdraw its refund offer or cancel any refunds in progress